Palo Alto Presales Engineer

Krish is committed to enabling customers to achieve their technological goals by delivering solutions that combine the right technology, people, and costs. Our approach emphasizes building long-term relationships while ensuring customer success through tailored solutions, leveraging the expertise and integrity of our consultants and robust delivery processes.

Skills and Qualifications

Technical Skills

Advanced expertise in Palo Alto Networks technologies, including NGFW, Panorama, Prisma Access, SD-WAN, and GlobalProtect.

Strong knowledge of networking protocols (e.g., TCP/IP, BGP, OSPF) and security frameworks (e.g., Zero Trust, SASE).

Proficiency in troubleshooting and root-cause analysis for complex networking and security issues.

Experience with security automation tools and integrations (e.g., API scripting, Ansible, Terraform).

Soft Skills

Excellent communication and presentation skills, with the ability to convey technical concepts to diverse audiences.

Strong analytical and problem-solving skills, with a focus on delivering customer-centric solutions.

Ability to manage competing priorities and maintain operational discipline under tight deadlines.

Experience

3+ years of experience in pre-sales, solution architecture, or advanced technical support roles in the IT security domain.

Hands-on experience in designing and deploying large-scale Palo Alto Networks solutions in enterprise environments.

Education and Certifications

Bachelors degree in Computer Science, Information Technology, or a related field.

Relevant certifications such as PCNSA, PCNSE, or equivalent vendor certifications (e.g., CCNP Security, NSE4) are highly preferred.

Solution Design & Technical Consultation

Design and propose solutions leveraging Palo Alto Networks technologies, including Next-Generation Firewalls (NGFW), Prisma Access, Panorama, SD-WAN, and Threat Prevention.
Prepare detailed technical proposals, configurations, and proof-of-concept (POC) demonstrations tailored to client needs.
Optimize existing customer deployments, ensuring alignment with industry best practices.

Implementation & Support

Provide L2-L3 level troubleshooting and issue resolution for Palo Alto Networks products, including advanced debugging and system analysis.
Assist with upgrades, migrations, and integration of Palo Alto solutions with other security and network infrastructures.
Develop runbooks, workflows, and documentation for post-sales handover to operations teams.

Partner Enablement & Ecosystem Management

Collaborate with channel partners to build technical competency and promote adoption of Palo Alto solutions.
Support certification readiness and compliance for both internal and partner teams.
Participate in events, workshops, and seminars to showcase technical expertise.

About Company

In 2011, Krish Services Group was envisioned and created by our founder, Peruri Srinivasulu, with an aim to deliver custom, forward-thinking, end-to-end services to facilitate IT processes and keep businesses on par with advancing technological needs. He perceived a market gap: forward-thinking solution that made IT a strategy, and built his company to fill that.

We are headquartered in Cleveland, Ohio, with an international reach spanning several continents. Today, we work with diverse industries across the globe and deliver end-to-end services for SharePoint, Microsoft 365, Power Platform, Enterprise Applications, and Mobile Applications.

Through our end-to-end, custom, collaborative solutions, we transform businesses, keeping them up to date for the constantly evolving technological era.

We collaborate with our clients to bring their business at par with the requisites of the technological era. We do this by placing our highly skilled and experienced team alongside our clients to co-author a custom solution that best fits their needs.

We Understand Your Challenges. Propose Effective Possibilities. Deliver Robust Solutions.

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Description

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