Centralized Reporting for a Hotel Group with Azure Synapse

Overview

A luxury hospitality group in Southeast Asia struggled to combine data coming from many systems and file types. Reports took days and delayed decisions. Krish Services Group built a modern analytics platform on Microsoft Azure. Leaders could view key business metrics within hours, helping teams act faster and manage properties more effectively.

Client Background

The client operates large number of hotels, resorts, and serviced apartments across Southeast Asia. Each property tracks occupancy, revenue, costs, and guest satisfaction using different tools and local systems. Data was spread across countries, languages, and formats, making it hard for leadership to get a single, clear view of business performance.

Challenges

  • Data Silos Across Systems: Critical data was stored in flat files, SharePoint lists, and SQL databases, resulting in slow and error-prone reporting.
  • Manual ETL Pipelines: Data was cleansed and combined manually in Excel, with no automation or lineage tracking.
  • Delayed Access to Insights: Reports were refreshed weekly, which limited the ability to respond to performance changes in real-time.

Solutions

  • Azure Synapse Implementation: We built a centralized SQL pool using Azure Synapse Analytics to ingest and manage data from multiple sources.
  • Data Factory Pipelines and Cleansing: ADF and mapping data flows were used to automate transformations, deduplication, and quality checks.
  • Power BI Dashboards: Visual dashboards enabled daily tracking of revenue, bookings, occupancy, and customer satisfaction metrics.

Technology in Use

Azure Data Lake

Azure Synapse Analytics

Azure Data Factory

Power BI

Business Value Propositions

  • Faster Reporting Cycles: Reduced report refresh time from hours to a few hours, enabling same-day business reviews.
  • Improved Data Governance: Established clear data controls and audit trails, improving trust and accountability for leadership teams.
  • Wider Data Visibility: Enabled consistent access to key metrics across departments through centralized dashboards and reporting.
  • AI-Ready Data Foundation: Created a structured data platform that supports future forecasting and advanced analytics initiatives.

Final Perspective

To facilitate quicker, data-driven operational and financial choices, Krish Services Group provided a scalable Azure analytics platform that unified complicated hospitality data, increased reporting speed, and offered leadership across hotels and resorts with timely, dependable insights.

Improving API Governance and Developer Experience Using Azure

Overview

A large utility provider runs many customer and internal systems using APIs. As their digital services expanded, managing security and access became difficult. They approached Krish Services to implement Azure API Management, creating a central platform that improved security controls, simplified integrations, and gave teams better visibility and control across all APIs.

Client Background

The client is a utility provider delivering power and energy services across multiple regions. Their operations depend on customer portals, internal applications, and partner systems that exchange data through hundreds of APIs. These systems support daily service delivery, billing, monitoring, and customer interactions across a wide digital ecosystem.

Challenges

  • Uncontrolled API Expansion: Different teams built and published APIs separately, with no central visibility, shared standards, or consistent monitoring across environments.
  • Security and Compliance Gaps: APIs used mixed authentication methods, weak access controls, and undocumented endpoints, increasing security exposure and audit risks.
  • Limited API Visibility and Governance: Operations teams lacked a single view to track API usage, performance, versioning, and ownership across internal and external systems.
  • Slow Partner and Developer Onboarding: Partners had no central portal or clear documentation, causing confusion, repeated questions, and longer integration timelines.

Our Solution 

  • Azure API Management Implementation: We centralized all API endpoints under Azure API Management, standardizing access, tracking, and throttling rules.
  • Security and Policy Enforcement: OAuth2 authentication, IP whitelisting, and logging policies were applied across environments for consistency and control.
  • Developer Portal Launch: A branded portal was deployed, offering self-service documentation, test consoles, and onboarding workflows for developers.

Our Solution 

  • Azure API Management Implementation: We centralized all API endpoints under Azure API Management, standardizing access, tracking, and throttling rules.
  • Security and Policy Enforcement: OAuth2 authentication, IP whitelisting, and logging policies were applied across environments for consistency and control.
  • Developer Portal Launch: A branded portal was deployed, offering self-service documentation, test consoles, and onboarding workflows for developers.

Technology in Use

Azure API Management 

Azure DevOps 

OAuth2 

Azure Monitor 

Developer Portal 

Business Outcomes

  • Stronger API control and visibility: Gained centralized control over more than 100 APIs, with clear ownership.
  • Faster partner and developer onboarding: Reduced onboarding time by 40% through a single developer portal.
  • Improved security and audit readiness: Applied consistent security policies and access controls, making APIs easier to audit.
  • Quicker integration delivery: Enabled teams to launch new integrations faster without breaking existing systems or compliance requirements.

Final Perspective

Krish Services Group implemented Azure API Management to centralize APIs, strengthen security, and simplify integrations, helping the client scale digital services confidently and achieve long-term operational efficiency.

Driving Energy Efficiency Using Azure IoT Analytics

Overview

A global energy services company collaborates with large facilities to utilize IoT sensors and track energy usage. As data volumes grew, their systems struggled to provide timely insights. They partnered with Krish Services to build an Azure-based analytics platform that turned sensor data into clear signals, enabling early action, lower costs, and better energy efficiency.

Client Background

The client is a global provider of smart energy services for industrial customers. They deploy sensors across buildings and equipment to track energy usage, improve performance, and support sustainability goals. Their focus is on helping organizations lower energy costs, reduce waste, and operate more efficiently across large, distributed environments.

Challenges

  • Disconnected IoT Data Sources: Unreliable analysis and a lack of a trusted operational view due to sensor data arriving in different formats across sites.
  • Delayed Real-Time Monitoring: Delayed visibility into energy spikes and device failures due to batch processing, causing higher costs, slower responses, and missed efficiency opportunities daily.
  • Inability to Scale Data Processing: Legacy infrastructure could not handle growing IoT data volumes, restricting expansion, increasing risk, and limiting future analytics capabilities for the business.

Solutions

  • Centralized IoT Data Platform: Built an Azure data lake with Databricks to ingest, clean, and analyze sensor data, enabling reliable anomaly detection at scale.
  • Real-Time Operational Dashboards: Delivered Power BI dashboards showing live energy metrics across sites, helping teams spot issues faster and act quickly and confidently.
  • Scalable Streaming Architecture: Designed a scalable Azure architecture to process millions of records daily, supporting alerts, growth, and future sensor expansion reliably and securely.

Technology in Use

Azure Data Lake 

Azure Databricks 

Azure Synapse Analytics 

Azure Event Hub 

Power BI 

Business Value Propositions

  • Predictive Maintenance Enablement: Early anomaly detection helped teams address equipment issues before failures, reducing unplanned outages and maintenance surprises.
  • Lower Energy Waste and Downtime: Real-time monitoring reduced energy spikes and downtime, improving operational efficiency and controlling ongoing operational costs.
  • Sustainability Visibility: Clear dashboards gave leaders visibility into energy usage patterns, supporting sustainability targets and carbon reduction initiatives.
  • Future-Ready Data Platform: A flexible architecture allows easy onboarding of new sensors without redesigning systems or disrupting operations.

Final Perspective

We unified IoT data on Azure, enabling predictive maintenance and energy savings today, while preparing scalable analytics that will improve sustainability, reliability, and faster decision-making across future operations globally.

Modernizing Matrimony Platform with Secure Governance and Scalable Azure

Overview

For one of our clients, a non-profit organization, we upgraded an old WordPress-based matrimony website. The existing system was hard to manage, slow to use, and risky for handling personal data. We redesigned the platform with a modern application setup that was safer, more user-friendly, and scalable. It also made daily operations easier for both users and administrators.

Client Background

Our client is a non-profit organization based in India that supports a church community through matrimony services. They manage member profiles, matching activities, and communication between families. Their work involves handling personal and sensitive information, so trust and data safety are critical.

As the community grew, they needed a system that was reliable, easy to manage, and secure. Their aim was to update the platform without losing the user experience.

Challenges

  1. Growth and System Limits: The existing platform struggled as users and data increased, leading to slow responses and frequent strain during peak activity.
  2. Hard-to-Manage Platform: Small changes took too long because custom updates were complex, fragile, and often disrupted daily operations.
  3. Data Security and Trust Risks: Personal information lacked modern protection, increasing risk and making it harder to meet today’s security expectations.
  4. Performance and Workflow Gaps: Slow page loads, rigid processes, and unreliable background tasks reduced staff productivity and affected timely communication with users.

Solutions

  1. Modern, Scalable Foundation: The old WordPress platform was migrated to a rebuilt modular setup with clean APIs that supported growth, simplified changes, and removed long-term technical risk.
  2. Strong Data Protection and Access Security: Sensitive profiles and files were encrypted, with controlled access and clear tracking to reduce exposure.
  3. Proactive Monitoring and Stability: The system remained stable, and activities were operational due to built-in monitoring and warnings that helped identify problems early.
  4. Smarter Automated Workflows: Matching steps and notifications were streamlined to reduce manual effort and ensure timely communication across channels.

Technology in Use

.NET 8 Web API (Backend)
Angular (Frontend)
Azure App Service
Azure SQL
Azure Blob
SendGrid
JWT-based authentication

Business Value Propositions

  1. Security and Trust: Increased security for private data, which enhanced trust among stakeholders and users.
  2. Operational Effort Reduced: Automated workflows reduced manual coordination by approximately 20-30% across profile reviews, notifications, and routine follow-ups.
  3. Stable Performance: Page response times improved by 30-40%, with consistent performance during higher user activity periods.
  4. Lower Support and Maintenance Load: Support tickets and routine fixes were reduced by nearly 25%.
  5. Reduced Overhead Cost: Optimised hosting and managed services helped lower monthly infrastructure costs by 10–15%.

Future Perspective

The modernization focused first on building a secure, stable foundation that could support daily operations without risk or delays.

Further, the platform will introduce role-based privacy controls, configurable workflow modules, and integrated analytics dashboards. These additions will help the client manage sensitive data more precisely, adapt matchmaking processes faster, and gain clear visibility into engagement.

 

Protecting Financial Infrastructure Through Zero Trust Using Microsoft Azure

Overview 

A leading finance organization in Australia needed to migrate its core systems from an aging data center to Microsoft Azure. Daily financial operations were supported by a crucial 500GB SQL database that could not afford extended outages. Thus, existing configurations had issues with expansion, security, and performance. 

Krish designed a modern cloud setup using Azure and implemented Zero Trust security that improved its security, ensured business continuity, and established a foundation for future workload expansion. 

Client Background

A well-known Australian financial services organization that delivers financial products and services to customers across the regionrelies heavily on tech to support daily operations. The organization manages large volumes of sensitive financial data and operates under strict regulatory and compliance standards. 

Challenges

  • Legacy Infrastructure Limiting Growth: The client was running critical finance applications on an ageing on-premises datacenter. They lacked scalability, causing performance issues and slowing support.
  • High Security and Compliance Pressure: They struggled to meet security requirements, audit, and regulatory standards because of on-prem systems. 
  • Lack of a Standard Cloud Foundation: There was no structured cloud landing zone to support governance, networking, and scalability for future workloads.  
  • Lack of Centralized Application Access Security: Exposing applications to users and partners required strong protection against threats.  

Solutions

  • CAF-Aligned Azure Landing Zone: Built a secure Azure foundation using a hub-and-spoke design for strong governance and clear network separation. 
  • Protected External Access with WAF: Used Azure Application Gateway to protect applications, block common web threats, and protect customer-facing systems. 
  • Reliable Migration of SQL Database: Migrated the 500GB SQL database using tested methods with reduced downtime. 
  • Centralized Network Security and Threat Protection: Implemented multi-layer Zero Trust and Azure Firewall for attack defense.

Technology in Use

SQL Server 
Azure Firewall 
Defender for Cloud 
Azure Monitor 

Business Values

  • Reliable Data Migration: Successfully migrated to a 500GB SQL database with optimized performance. 
  • Measurable Performance Gains: Improved application response times by 45%. 
  • Stronger Security Posture: Reduced risk through a Zero Trust security model. 

Future Scope

This Azure Zero Trust model protects critical financial apps while ensuring easy monitoring, smooth performance across hybrid environments, and better cloud-to-on-prem connectivity. The new setup also opens the door for the adoption of cloud-native apps, better analytics, and more secure infrastructure. 

Simplifying Hospital Product Approvals Using Azure Cloud

Overview

A healthcare organization partnered with Krish to build scalable SaaS applications that automate vendor and product approval workflows for hospitals. These solutions make it easier for stakeholders to work together and streamline complex processes. As a result, healthcare institutions can make purchasing decisions more quickly while staying compliant and using data to guide their choices.

Client Background

Our client is a US-based SaaS company that empowers hospitals to streamline the evaluation and approval of medical products. By bridging gaps between the supply chain, clinicians, and vendors, the company reduces delays and improves purchasing transparency.

Challenge

They required applications that cater effective product approval processes for hospitals and vendors, like, document sharing, communication across stakeholder groups, and customizable multi-step workflows.

Solution

Krish developed multiple applications and provided hosting services on Azure, a SaaS that streamlines the complex product approval process for hospitals and vendors. As a hub for managing this process, they now provide users with multiple applications that make this process more effective.

The Way Forward

  • Custom Software
  • Responsive Web Application
  • Document Sharing, Communication & Customizable Workflow
  • Azure Hosting

Technology In Use

  • ASP .NET MVC & Webforms
  • SQL Server
  • Visual Studio
  • Boostrap & AngularJS
  • HTML5, JavaScript, CSS3

Business Value Proposition

  • Reduced approval cycle time across hospitals and vendors

  • Improved coordination between clinical, procurement, and vendor teams

  • Scalable SaaS platform supporting growing healthcare networks

  • Secure and compliant handling of approval documents and workflows