Overview
A large utility provider runs many customer and internal systems using APIs. As their digital services expanded, managing security and access became difficult. They approached Krish Services to implement Azure API Management, creating a central platform that improved security controls, simplified integrations, and gave teams better visibility and control across all APIs.
Client Background
The client is a utility provider delivering power and energy services across multiple regions. Their operations depend on customer portals, internal applications, and partner systems that exchange data through hundreds of APIs. These systems support daily service delivery, billing, monitoring, and customer interactions across a wide digital ecosystem.
Challenges
- Uncontrolled API Expansion: Different teams built and published APIs separately, with no central visibility, shared standards, or consistent monitoring across environments.
- Security and Compliance Gaps: APIs used mixed authentication methods, weak access controls, and undocumented endpoints, increasing security exposure and audit risks.
- Limited API Visibility and Governance: Operations teams lacked a single view to track API usage, performance, versioning, and ownership across internal and external systems.
- Slow Partner and Developer Onboarding: Partners had no central portal or clear documentation, causing confusion, repeated questions, and longer integration timelines.
Our Solution
- Azure API Management Implementation: We centralized all API endpoints under Azure API Management, standardizing access, tracking, and throttling rules.
- Security and Policy Enforcement: OAuth2 authentication, IP whitelisting, and logging policies were applied across environments for consistency and control.
- Developer Portal Launch: A branded portal was deployed, offering self-service documentation, test consoles, and onboarding workflows for developers.
Our Solution
- Azure API Management Implementation: We centralized all API endpoints under Azure API Management, standardizing access, tracking, and throttling rules.
- Security and Policy Enforcement: OAuth2 authentication, IP whitelisting, and logging policies were applied across environments for consistency and control.
- Developer Portal Launch: A branded portal was deployed, offering self-service documentation, test consoles, and onboarding workflows for developers.
Technology in Use
Azure API Management
Azure DevOps
OAuth2
Azure Monitor
Developer Portal
Business Outcomes
- Stronger API control and visibility: Gained centralized control over more than 100 APIs, with clear ownership.
- Faster partner and developer onboarding: Reduced onboarding time by 40% through a single developer portal.
- Improved security and audit readiness: Applied consistent security policies and access controls, making APIs easier to audit.
- Quicker integration delivery: Enabled teams to launch new integrations faster without breaking existing systems or compliance requirements.
Final Perspective
Krish Services Group implemented Azure API Management to centralize APIs, strengthen security, and simplify integrations, helping the client scale digital services confidently and achieve long-term operational efficiency.
Overview
A mid-sized energy company operated in Norway, Sweden, Germany, and Denmark, with about 3,000 employees. The company saw increasing pressure to protect its key assets like sensitive OT data, intellectual property in energy production, sensitive operational data, and customer records.
Our team launched a phased security strategy with Forcepoint DLP, protecting data across endpoints, servers, email, and cloud. This provided the company with stronger oversight and control without slowing down daily operations.
Client Background
The client is a mid-sized energy company operating across Norway, Sweden, Germany, and Denmark with nearly 3,000 employees. Their teams work with sensitive OT data, intellectual property, operational records, and customer information across a complex mix of IT and OT systems, requiring careful management and strong governance across the organization.
Challenges
- Risk of data leaks and misuse due to unsecured sharing of SCADA, OT configurations, and regulatory files.
- Non-compliance due to increasing difficulty in meeting NIST, NERC CIP, and GDPR requirements.
- Blind spots due to a lack of unified tracking for how sensitive files were stored, accessed, or transferred.
- Inconsistent protection due to mixed infrastructure across on-prem servers, virtualization, Citrix VDI, Windows endpoints, and Linux-based OT systems.
- Operational disruption due to the need for strong data protection without affecting energy workflows or system performance.
Solutions
To address the rising risks and compliance demands, the company adopted Forcepoint DLP as the backbone of its data protection strategy.
- Phase 1: Assessment & Planning
We began with data discovery to locate sensitive files across IT and OT systems, then defined policies for PII, intellectual property, and regulatory data.
- Phase 2: Implementation
Deployed Endpoint DLP agents across 2,500 systems. Role-based policies integrated with Active Directory gave precise control.
- Phase 3: Optimization & Training
Refined DLP policies to reduce false positives. Incident response workflows were embedded into ServiceNow, creating better security practices.
Business Value Propositions
- Blocked unauthorized transfers of SCADA files, project designs, and sensitive operational data.
- Strengthened compliance with auditable reporting aligned to NERC CIP and NIST standards.
- Embedded security controls without slowing down daily operational workflows.
- Improved oversight with a unified dashboard across endpoints, servers, email, and cloud.
- Advanced Zero Trust adoption with a solid DLP foundation across the enterprise.
Future Perspectives
Krish started with discovery scans, adjusted policies, and connected the system smoothly. The client teams could then handle risks, follow rules better, and protect data without added work. This set them up to move toward Zero Trust and face future challenges.
