Case Studies

Copilot in University

Automating Academic Operations with Copilot : Enhancing Administrative Productivity with AI

Overview

A community college in Ohio worked with Krish to bring Microsoft 365 Copilot into its daily administrative tasks. Automating routine jobs like creating documents, summarizing meetings, and managing emails helped staff spend more time on important work.

Client Background

This community college in Ohio, founded in 1963, has more than 13,000 students in associate, bachelor’s, and master’s programs. Known for its university partnerships and workforce training, it plays a key role in local education and economic growth.

Problems 

  • Inefficient Document Creation: Staff spent excessive time drafting and formatting internal documents.
  • Overwhelming Data Analysis: Reviewing operational data manually slowed down reporting and administrative decisions.
  • Meeting Management Challenges: Staff struggled to capture and follow up on discussion points and next steps.

Solutions 

  • Automated Content Generation: Copilot enabled quick drafting and formatting of reports and communications in Word and PowerPoint.
  • AI-Powered Data Insights: Excel Copilot facilitated fast analysis and summaries of institutional data.
  • Real-Time Meeting Summaries: Teams Copilot produced concise summaries and action items to streamline follow-up.

Business Value 

  • Enhanced Productivity: Staff saved hours weekly by automating administrative tasks.
  • Improved Decision-Making: AI-generated insights supported faster, more informed operational choices.
  • Streamlined Communication: Simplified meeting and email workflows led to clearer internal collaboration.
  • Employee Satisfaction: Staff could focus more on strategic and student-facing responsibilities.

By adopting Microsoft 365 Copilot, this Ohio-based community college streamlined day-to-day administrative functions. The AI-driven tools helped reduce manual effort, improve turnaround time, and foster a more focused and responsive workplace.

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