Overview
A leading Singapore-based university partnered with Krish to migrate from Google Workspace to Microsoft 365. Despite a complex environment and user base, the entire transition was completed within just 12 weeks, modernizing collaboration, compliance, and digital governance.
Client Background
A top-tier Singapore university with over 40,000 students and faculty, known for academic excellence, research leadership, and cross-disciplinary innovation. It operates on a global scale and invests heavily in cutting-edge digital infrastructure to support education and collaboration.
Problems
- Fragmented Collaboration Tools: Departments used inconsistent communication tools, leading to confusion and inefficiencies.
- Compliance and Data Sovereignty: Google Workspace didn’t meet local regulatory requirements for data hosting and governance.
- User Experience Gaps: Faculty and students faced usability and interoperability challenges between Google apps and other platforms.
- Lack of Identity and Access Control: Managing user access and provisioning across tools lacked uniformity and security.
Solutions
- Enterprise Migration to Microsoft 365: Executed a full-scale migration of emails, calendars, and files across departments with minimal disruption.
- Change Management & Training: Designed and delivered training programs to onboard staff and students onto Microsoft 365 effectively.
- Unified Collaboration Platform: Introduced Microsoft Teams and SharePoint Online to unify communication and content management across academic units.
- Centralized Identity Governance: Implemented Azure AD for streamlined authentication, access provisioning, and policy enforcement.
Business Value
- Flawless Migration: Achieved 100% data migration success with no loss.
- Strengthened Security: Improved security posture via advanced Microsoft tools.
- High User Adoption: Saw 85% of users smoothly transition within two weeks.
- Increased Productivity: Enhanced collaboration through integrated M365 tools.
- Cost Savings: Reduced IT overhead and consolidated software costs.
The migration to Microsoft 365 was successfully completed in 12 weeks, providing the University with a more secure, scalable, and collaborative environment. The project highlights the importance of detailed assessment, phased migration, and user training for success.