Krish has empowered many organizations to utilize Microsoft Power Virtual Agents for employee and customer needs as part of our continued partnership with Microsoft.
With customizable artificial intelligence chatbots paving the way for customer service, companies can cater to customer needs 24/7
Explore how Microsoft Power Virtual Agent solutions deliver measurable business value through intelligent automation, enhanced customer experiences, and smooth enterprise integration.
Allow everyone in our organization to create bots themselves, without needing to go through IT or expensive AI consultants
By easily automating common inquiries and freeing human agent time to deal with more complex issues
By allowing customers to self-help and resolve issues quickly 24/7 using rich personalized bot conversations
Connect to over 300 services and apps through Power Automate to empower your bot to do more than just chat
Powerful Al Capabilities allow for multi-turn conversations using every-day language
Meet your audience where they are by publishing your bot to Teams, Slack, Facebook, and many other channels
Make use of the Power Virtual Agents features that are included with Microsoft products, to integrate bots into existing business processes. Additionally, by utilizing other Microsoft products and services, you can make your bots more intelligent and efficient.
If your company is already using Microsoft Teams for business communication, then your team can easily build bots within Teams for no additional charge. Virtual agents are the ideal solution for HR tasks and FAQ sections.
Use Power Virtual Agents included with Dynamics 365 customer service to create IVR bots, chats, and escalation to live agents.
Easily add automation to your bots using 650+ prebuilt connectors and built-in Power Automate digital process automation capabilities at no additional charge.
By using the Azure Bot Framework Composer, Power Virtual Agents bots can be easily customized for multiple scenarios based on the use cases, thereby eliminating the need to deploy additional Azure resources.
Use Power Virtual Agents to automate conversations, resolve issues faster, and give your teams more time to focus on high-value work.
