Overview

One of our clients is a startup focused on improving the food and beverage ordering experience by reducing friction in the order-to-pickup process. Focused on ease, speed, and a smoother experience, they wanted to move away from manual ordering and payment methods that were slowing down operations.

With little digital infrastructure in place, they partnered with Krish Services Group to build a mobile-first platform that could support both customers and restaurant staff, all within a single, streamlined solution.

Client Background

Challenges

• Limited Digital Ordering: Restricted customer convenience and revenue growth opportunities due to the absence of mobile ordering capabilities.
• Distorted Restaurant Management: Operational inefficiencies caused by a lack of centralized tools for order tracking and pickup coordination.
• Manual Payment Processing: Payment friction and security vulnerabilities resulting from outdated manual transaction processes across customer touchpoints.

Solution

• Mobile App Development: Developed a cross-platform mobile application for iOS and Android for customers to browse menus, place orders, and manage pickups easily.
• Restaurant Management Portal: Built a centralized web application empowering restaurants to receive, track, and update orders in real-time with full operational visibility.
• Secure Payment Integration: Integrated PCI-compliant payment processing directly within the app for secure transactions for customers and restaurants alike.

Business Value Proposition

• Reduced order-to-pickup time through mobile-first ordering
• Improved restaurant operations with real-time order visibility
• Increased customer convenience and repeat usage

The Way Forward

• Custom Mobile App Development
• Cross Platform Compatible (iOS & Android)
• Solution Architecture
• UX & UI Design
• Secure Payment