Overview
One of the community college’s SharePoint systems needed a revamp, as governance was loose, patches weren’t consistent, performance was unpredictable, and security was a major concern.
We set up proper controls, kept systems patched and updated, monitored performance 24/7, and optimized everything for speed and reliability.
Client Background
Serving more than 50,000 students a year, our client is the biggest and oldest community college in Ohio. It has campuses all around Greater Cleveland and focuses on academic education, workforce development, and innovative digital learning.
Challenges
- Dispersed Maintenance Procedures: Responses to system events and log problems were delayed due to a lack of centralized tools.
- Vulnerability to Outdated Systems: The infrastructure was vulnerable to possible security risks due to infrequent updates.
- Operational Bottlenecks: Governance and performance monitoring were not in line with system expansion.
Solution
Krish provided managed services for college’s intranet and extranet, both of which are hosted on on-premises SharePoint 2013.
- Full-Spectrum SharePoint Support: Through constant observation, Krish managed logs, faults, performance, and patching.
- Security Hardening: Critical data was protected by routine architecture reviews and security update deployment.
- Governance & Growth Alignment: Offered systematic direction for scaling infrastructure with consistent results.
Technology In Use
- SharePoint Server
- SQL Server
- Visual Studio
- Microsoft Project
- Visio
Business Value Proposition
- Stable Digital Operations: Reduced downtime through proper monitoring.
- Security-First Management: Proactive patching and system audits against emerging threats.
-
Stronger Security and Control: Reduced security and operational risks through proactive governance.
-
Lower Long-Term IT Costs: Extended platform life without major new infrastructure investments.
The Way Forward
- Review & Resolve Logs (event, ULS, IIS, server)
- Monitor & Optimise System Growth
- Architecture & Governance Guidance
- Deploy Security Patches & Updates
- Project Server Deployment