Cincinnati State Technical and Community College recognized the need to modernize its aging intranet platform. Over time, siloed departments and outdated technology had created barriers to collaboration, limiting communication and efficiency across campus. To bridge this gap and build a connected digital campus, the College partnered with Krish Services Group to design and implement a modern intranet solution built for scalability, collaboration, and the future.
Client Background
Cincinnati State’s decision to reimagine its intranet stemmed from a strategic goal, to foster stronger connectivity and communication across students, faculty, staff, and departments. The existing platform was not only reaching end-of-life support but also fell short of the institution’s evolving digital needs.
More than a simple technology refresh, the College sought a strategic transformation, a modern, unified platform that would improve how information flowed through its campus communities.
Given Cincinnati State’s established use of Microsoft 365, leveraging a familiar and secure environment was a natural choice. After an in-depth assessment of how a modern intranet could come to life within Microsoft 365, the College selected Krish Services Group as its trusted partner to design and build its new virtual student and employees hub.
Problems
Before the transformation, the institution faced several key challenges:
- Outdated Intranet Technology: The legacy system lacked integration capabilities with modern tools and platforms.
- Departmental Silos: Teams operated independently, leading to disconnected communication and inefficiencies.
- Limited Collaboration: The old system did not support the kind of real-time collaboration that modern campuses require.
- Restricted Access: Remote access to critical information was cumbersome, hindering productivity and engagement.
Solutions
To bring Cincinnati State’s vision of a connected digital campus to life, Krish Services Group designed and deployed a modern intranet built on Microsoft SharePoint Online, creating a unified, secure, and scalable environment for communication and collaboration.
- Modern SharePoint Intranet: Implemented Microsoft SharePoint Online as the foundation for a centralized and intuitive intranet experience.
- Unified Communication Platform: Integrated multiple departmental systems into one cohesive hub, streamlining communication and information sharing.
- Enhanced Collaboration Tools: Leveraged Microsoft 365 tools to promote real-time collaboration and engagement.
- Secure Remote Access: Enabled seamless, secure access to resources from any location, empowering faculty and staff to stay connected wherever they work.
Business Value
The new intranet solution delivered significant organizational value, transforming how Cincinnati State operates and collaborates.
- Increased Efficiency: A tightly integrated Microsoft ecosystem simplified workflows and reduced redundancies.
- Improved Collaboration: Unified tools and shared workspaces fostered stronger cross-departmental teamwork and transparency.
- Scalability and Flexibility: The modern cloud-based architecture ensures the platform can evolve alongside the College’s future needs.
- Cost Optimization: Eliminated the overhead of maintaining outdated infrastructure, reducing long-term operational costs.
