- Services
Microsoft 365
Empower Your Business with Expert Microsoft 365 Managed Services
Ensuring Operability, Stability, High Adoption, and Cost Efficiency
Optimize Your Business with our Microsoft 365 Managed Service
As a Microsoft Gold Partner with over 14 years of experience, Krish Services Group ensures your Microsoft 365 setup is both effective and efficient. Our services seamlessly integrate with your existing Microsoft environment, allowing you to continue using the familiar tools and applications your team relies on daily. This continuity helps avoid the complexities of managing multiple environments, ensuring a smoother, more productive workflow.
Why Microsoft 365 Managed Services?
Complexity
Microsoft 365 environment includes more than 20 complex applications and services that require specialized knowledge and technical expertise. Implementing and managing these can be challenging without proper guidance. With Microsoft 365 constantly evolving, new features and updates require careful planning and consideration of inter-app relationships to ensure seamless integration and functionality. The interconnected nature of Microsoft 365 products means each app's relationship must be managed thoughtfully to avoid complications.
Security
Keeping your users and devices safe necessitates certified security expertise and proactive measures to mitigate threats. Ensuring timely security updates and antivirus management is crucial but often overlooked, potentially exposing your organization to risks. Effective use of Microsoft 365 security features enhances protection for end-users and devices, reducing vulnerabilities.
Maximizing ROI
Microsoft 365's complex licensing bundles often result in underutilized features. Expert advice can help you understand and optimize licensing to control costs and maximize value. Driving adoption of Microsoft 365 features with expert guidance helps you leverage your investment fully, ensuring that all functionalities are used effectively. By understanding and utilizing the full spectrum of Microsoft 365 capabilities, organizations can optimize costs and improve overall efficiency.
Why Choose Krish Services Group for M365 Managed Services?
When to Consider M365 Managed Services?
Our Microsoft 365 Managed Services
Our comprehensive M365 Managed Services are designed to help you maximize the value of your Microsoft 365 investment, ensuring your environment is always up-to-date, secure, and performing at its best. Here’s an overview of the comprehensive services we provide:
Mail, Teams, SharePoint & OneDrive Monitoring, Management & Administration
Continuous monitoring, efficient management, and administration of Microsoft 365 collaboration tools. This ensures seamless communication, collaboration, and file storage, optimizing productivity and minimizing downtime.
Security, Identity, and Governance Monitoring, Management & Administration
Comprehensive monitoring and management of security policies, user identities, and governance controls. This protects your organization’s data and ensures compliance with industry regulations.
Defender Monitoring, Management & Administration
Advanced security solutions with Microsoft Defender to protect against cyber threats across endpoints, M365 apps, identities, and cloud apps. This provides robust security to detect, prevent, and respond to threats effectively.
Microsoft Purview Monitoring, Management & Administration
Overseeing Microsoft Purview to ensure data protection, compliance, and information governance. This helps maintain regulatory compliance and safeguard sensitive information.
Mobility and Intune Monitoring, Management & Administration
Managing mobile devices and endpoints using Intune, including security policy administration and device compliance monitoring. This ensures all devices are secure, compliant, and managed efficiently.
End-point Security Administration & Management
Security administration for all endpoints, including configuration, patching, and ongoing security management. This protects endpoints from vulnerabilities and ensures they are always up-to-date.
End-point Maintenance & Administration
Routine maintenance and administration of endpoint devices to ensure optimal performance and security. This minimizes downtime and enhances device performance through proactive maintenance.
Tailored Microsoft 365 Management Support Levels to Suit Your Needs
Our comprehensive Microsoft 365 Managed Services offering ensures you get the most out of your Microsoft 365 investment. With five flexible service options, you can select the support level that best fits your business’s specific IT requirements. Whether you need occasional technical advice, regular monitoring and reporting, or complete management of your Microsoft 365 services, we have a solution that aligns with your needs. These options are designed to complement your existing Microsoft licensing package.
Basic
M365 Managed Basic
For Small to Medium Businesses: Ideal for those with in-house resources who need occasional technical assistance.
Features:
Basic user account management, initial setup, and response SLA. csacasc
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Standard
M365 Managed Standard
For Small to Medium Businesses: Suitable for businesses needing regular guidance and monitoring.
Features:
Enhanced monitoring and administration, including subscription management and multifactor authentication.
Gold
M365 Business Premium
For Small to Medium Businesses: Best for businesses needing comprehensive support, including security and endpoint management.
Features:
Microsoft Defender for Business, Intune Plan 1, and extended support services.
Platinum
M365 Managed Enterprise 1
For Enterprise Customers: Designed for businesses requiring full management of their Microsoft 365 services.
Features:
Advanced security management, compliance monitoring, and complete administration of all M365 services.
Diamond
M365 Managed Enterprise 2
For Enterprise Customers: Optimal for enterprises needing the highest level of support and management.
Features:
Microsoft Defender for Endpoint P2, comprehensive security and compliance services, and full endpoint management.
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Technologies We Support Under Microsoft 365 Managed Services
1. Productivity Tools
2. Collaboration & Communication
3. Automation
4. Security Solutions
5. Data Protection & Compliance
6. Migration
1. Productivity Tools
Productivity Tools
2. Collaboration & Communication
Collaboration & Communication
3. Automation
 Automation
4. Security Solutions
Security SolutionsÂ
5. Data Protection & Compliance
Data Protection & CompliancesÂ
6. Migration
Migration
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FAQs
Managed services can help your organization by reducing operational costs, enhancing security, improving productivity, and ensuring compliance with industry standards. They provide continuous support and proactive management, allowing your IT team to focus on strategic initiatives.
Services typically include 24×7 help desk support, subscription management, tenant setup and configuration, user onboarding and offboarding, security monitoring, identity and governance management, endpoint security, and data protection.
We use advanced security tools like Microsoft Defender for Endpoint, Azure Information Protection, and compliance management solutions to monitor and protect your environment from threats. Regular security assessments and updates ensure continuous protection.
Yes, we assist with compliance requirements by managing risk assessments, compliance reporting, and ensuring adherence to industry regulations. Our services include data loss prevention, encryption, and secure identity management.
The onboarding process involves initial consultation, setup of device/system accounts, configuration of monitoring tools, and training. We document all processes, establish change management protocols, and ensure seamless integration into your existing infrastructure.
You can expect 24×7 support with quick response times, proactive issue resolution, and regular updates. Our support team is available to assist with any technical issues or queries related to your Microsoft 365 environment.
We implement robust backup solutions and regularly test data recovery procedures to ensure data integrity and availability. Our services include automated backups, disaster recovery planning, and rapid data restoration.
Yes, our services are highly customizable. We work closely with you to tailor our offerings to meet your specific business requirements, ensuring you get the most value from our managed services.
We serve a wide range of industries including healthcare, finance, retail, manufacturing, education, and government. Our solutions are tailored to meet the unique needs of each sector.
By taking over routine administrative tasks, ensuring optimal configuration of M365 tools, and providing continuous support, we enable your staff to focus on core business activities. This leads to increased efficiency and productivity across your organization.
Costs vary based on the specific services required and the size of your organization. We offer flexible pricing models and provide a detailed proposal after understanding your needs.
We provide comprehensive training and support to ensure your employees are comfortable using M365 tools. Our adoption strategies include user onboarding sessions, ongoing training, and user-friendly documentation.
Our status as a Microsoft Gold Partner, combined with our extensive support coverage, dedicated service delivery managers, and access to Microsoft engineers, sets us apart. We provide personalized service and expertise tailored to your business needs.
Once the proposal is accepted and the contract is signed, we begin the onboarding process immediately. Our team works efficiently to ensure a smooth and rapid transition to our managed services.
We have a robust incident response process that includes real-time monitoring, rapid detection, detailed analysis, containment, and resolution. Our goal is to minimize impact and restore normal operations swiftly.
We use advanced tools like Microsoft Defender, Intune, and Azure Security Center for monitoring and management. These tools provide comprehensive visibility and control over your Microsoft 365 environment.
Yes, we facilitate the transition from your current plan to our managed services with minimal disruption. Our team handles the migration and setup to ensure a seamless switch.