Overview

Growth through acquisition brings a hidden operational challenge: disconnected collaboration systems, scattered business data, and inconsistent user experiences across newly acquired companies. That became the immediate priority for our client, a global leader in FMCG and pet care, who acquired two pet care firms. They partnered with Krish to migrate and combine IT systems and create a collaboration platform with a unified Microsoft 365 ecosystem. We migrated 300 users and nearly 14 TB of data and created a collaboration environment with security framework.

Client Background

Challenges

• Complex Shared Drive Permissions: Thousands of shared files carried layered ownership structures and permissions, creating risks around access continuity, governance, and collaboration consistency.
• Disconnected Collaboration Environments: Different collaboration practices, user structures, and platform dependencies created operational gaps between acquired businesses and enterprise IT standards.
• Integrity Risks of 14 TB Data: Large-scale migration involving emails, calendars, shared drives, and personal files required careful validation to prevent data inconsistencies or loss.
• Cross-Platform Identity Mapping Challenges: User identity alignment across platforms required accurate mapping to maintain authentication, permissions, and seamless Microsoft 365 access experiences.
• Conflict in Business Operations: The migration timeline needed to minimize operational interruptions for distributed teams relying daily on email, shared drives, and collaboration platforms.
• Identifying Redundant Data: Legacy user accounts, outdated files, and inactive collaboration assets increased migration complexity and impacted overall data management efficiency.

Solutions

• Migration Readiness Assessment: Used GAM and Google Apps Script to analyze and clean the mailbox, shared drive ownership, inactive accounts, and migration dependencies early.
• Shared Drive Permission Analysis: Reviewed shared drive ownership and access parameters to ensure employees retained the right collaboration access after migration.
• Phased Migration Execution: Implemented a planned phased migration strategy to reduce operational risk and maintain business communication during platform migration.
• Pre-Staged Data Migration: Used CloudFuze to move business data, helping reduce downtime during the final migration process.
• Migration Validation and Reporting: Used CloudFuze reports and automated checks to validate data accuracy, completeness, and successful migration outcomes.
• Microsoft 365 Workplace Consolidation: Standardized acquired business environments across Exchange Online, OneDrive, and SharePoint Online migration workloads to strengthen collaboration and scalability.

Tech Stack

• CloudFuze (Migration Tool)
• Google Apps Script
• GAM (Google Application management and analysis)
• Microsoft 365

Business Value Proposition

• Reduced Downtime: 90% Reduced migration-related downtime through phased deployment.
• Migrated Large Amount of Data: Securely transitioned nearly 14 TB of email and collaboration data.
• Transitioned Large User Base: Enabled uninterrupted onboarding of 300 employees into M365.
• Faster User Adoption: 80% faster employee adoption by preserving old files and permissions.

Summary

Krish Services created a scalable and secure Microsoft 365 infrastructure without interfering with vital business activities. The move improved the framework for long-term governance and productivity. Now that a uniform digital workplace has been established, the client is in a better position to scale modern workplace work more effectively.